Air Canada has announced that economy passengers on all flights will be served complimentary beer, wine, and snacks starting ...

Air Canada is adding a personal touch to its baggage tracking tools. The airline has launched “Bag Buddy”, a new feature in ...

In 2021, Air Canada embarked on a major upgrade of its contact centers, with investment to consolidate what had been four separate contact lines into one efficient, centralized telephony platform ...

Air Canada flight attendants are poised to strike this weekend. Air Canada is canceling flights and offering rebooking or refunds for affected passengers. The strike concerns wages and working ...

Air Canada will now offer free beer and wine to economy class passengers on all flights. The airline hopes the complimentary drinks will boost customer satisfaction and fill more seats.

Should airlines be in the business of making flights a great experience? With the nickel and dining that goes on with luggage ...