A couple of major European airlines, including Air France, are telling travelers not to contact the company through Twitter. Twitter has long provided a fast way for frustrated fliers to reach airline ...
Some airlines will no longer handle customer service requests over Twitter. The decision came after Elon Musk began charging for access to Twitter's API and for verification. So far, just Air France ...
Blaming Twitter for changing its terms and conditions, Air France said on Friday it would stop offering customer support via the social media platform’s direct messages for its accounts worldwide. KLM ...
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