Amazon wasn't able to handle the traffic surge and failed to secure enough servers to meet the demand on Prime Day, according to expert review of internal documents obtained by CNBC. That led to a ...

Amazon’s race to create an AI-based successor to its voice assistant Alexa has hit more snags after a series of earlier ...

Amazon's internal sales guidelines give talking points for dispelling hype around OpenAI and answering customer questions about Microsoft's and Google's competing AI products. The guidelines, which ...

Amazon is preparing to launch its delayed overhaul of personal voice assistant Alexa in October, according to internal documents obtained by The Washington Post, as it faces new competition from ...