If you've ever seen your company's receptionist attempt to deal with a flood of incoming calls while trying to make sure each person gets the proper attention in a timely fashion, you may be ...

As labor costs rise and customer expectations evolve, QSRs are increasingly adopting voice AI technology to streamline operations and improve the experience for both guests and employees. The ...

Automated phone systems have become nearly ubiquitous in our efficiency-driven society, and many people frequently interact with them. Even though these phone systems, more formally known as ...

A more sophisticated version of Google Voice, FonGenie is an automated service that lets you manage your company’s phone-answering system online. Users can customize phone menu options and choose ...

SoundHound’s voice automation technology is expected to free up workers and improve front-of-house service. The casual dining ...

It often seems like government agencies are more interested in avoiding citizen contact than improving it. And for those purposes, automated phone answering system are a godsend. In California, at ...

As Denver’s oldest operating bar, My Brother’s Bar never had an automated phone system, online ordering or reservations before the pandemic. Like the age of the bar, everything was old school. “But ...

An automated attendant is a telephone answering system that eliminates the need for a human switchboard operator. The automated attendant (AA) delivers a programmable voice menu: "for sales, press 1;" ...

Recently, many businesses have adopted the practice of automating many processes, including customer service. These days, people can scan their groceries themselves and perform bank transactions on a ...

The Pueblo County Sheriff's Department will unveil a new automated phone answering system next week. The computerized system will employ voice recordings to answer after-hours and weekend calls to the ...