An automatic callback update goes live Sunday, but the much-touted auto attendant feature is still months and perhaps millions of dollars away. Last summer, Kansas City Mayor Quinton Lucas took to ...

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. If you’ve ever called a company and been greeted by a ...

Members of the UCSC community and others who call the published non-emergency lines of the UC Santa Cruz Police Department will now be assisted by an automated attendant that will quickly get the ...