The cold call is dead, at least for smartphones. But the phone conversation itself hasn’t lost its value; only the path to it has changed. Apple and Google have now both introduced technology that ...

Believe it or not, cold calling can be an exciting part of your job. Throughout my career, on my way to the C-Suite, I was asked more than once to turn around sales teams I might lovingly call the Bad ...

I recently started a service business and find it difficult to connect with the customer. What is the best way to get my foot in the door? Many articles have been written on “cold calling,” some in ...