NAMB highlighted the risks of trigger leads — namely, the confusion and mistrust they introduce into the borrower journey — and emphasized the need to protect sensitive consumer data during such a ...

Despite AI’s vast potential, a fundamental issue is holding it back; it's called WEIRD data, and it’s a challenge the ...

Consumer Reports investigation uncovers Kroger’s widespread data collection of loyalty program members to create secret shopper profiles Investigation reveals that profiles can be inaccurate and may ...

Under CEO Jamie Dimon, the bank’s aggressive new fees are a big escalation in the ongoing battle between financial services incumbents and challenger fintechs. Since the start of the fintech industry, ...