AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor in order to create personalized videos, then allegedly failed to ensure that the vendor destroyed the data when it was no longer needed.
AT&T to Pay $13 Million Over 2023 Customer Data Breach
The settlement with the Federal Communications Commission resolves an investigation of a cyberattack that saw almost 9 million customer records exposed.
Fortinet Data Breach Impacts Customer Information
Fortinet has confirmed suffering a data breach impacting customers after a hacker leaked files allegedly stolen from the company.
AT&T Slapped With $13M Fine Over Data Breach, Vows to Improve Security
AT&T didn't force the third-party entity and source of the leak to destroy or secure customer data, so the FCC says AT&T is at fault. As part of the settlement, AT&T must also up
FCC fines AT&T $13 million over cloud data breach
AT&T has agreed to pay $13 million to settle a Federal Communications Commission (FCC) investigation into a data breach that affected 8.9 million customers. The breach occurred in January 2023 and was traced back to a third-party cloud vendor used by AT&T.
FCC announces $13 million settlement with AT&T
According to the FCC, the customer data exposed was from 2015 through 2017, and it should have been deleted years before the breach occurred.
Toyota has a data dilemma after hackers leak 240GB of customer information
A hacker shared 240 gigabytes of Toyota customer information on a dark web forum that included contact and financial ...
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Using AI for Unified Customer Experience Across Channels
AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization ...
Omnichannel Marketing: How To Create A Seamless Customer Experience
I believe embracing omnichannel marketing can help you create a more unified experience that resonates with customers and ...
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Avis Rent A Car cyberattack exposes nearly 300,000 customers' information
The car rental company did reveal that the stolen information included customer names, mailing addresses, email addresses, phone numbers, dates of birth, credit card numbers and expiration dates ...
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How to use micro-moments to capture customer intent in real-time
Learn to anticipate customer needs, provide instant value and optimize your marketing for brief, high-intent interactions.
TD Bank repeatedly gave inaccurate customer data to consumer reporting agencies, feds say
Financial watchdog says Toronto-Dominion Bank shared incorrect info for thousands of its U.S. customers with consumer ...
Beyond Chatbots: Rethinking AI's Role In Customer Engagement
As you navigate the exciting world of GenAI, remember that the goal isn't just to implement the latest technology.
California DMV customers say e-check system for registration led to hundreds of dollars in new fees
KCRA 3 heard from customers who said they tried to pay in good faith, got a sticker in the mail and then faced financial ...
Burlington-Plattsburgh WCAX-TV on MSN1d
SunCommon faces backlash from solar customers
A busy customer service line and delayed service work have sparked a backlash among some SunCommon customers. The solar ...