Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “Agentic AI,” or AI agents, have been the talk of the enterprise since ...

Zendesk Support is an advanced helpdesk solution with some amazing features, but the user interface is a bit complex for small-scale organizations. There's no free plan or trial available, but a ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

Saritasa today announced the successful development and deployment of AI-powered customer support solutions for Sports Thread, a comprehensive sports management platform. The eleven-year partnership ...

The integration of technology in customer service and financial management is a strategic imperative for businesses aiming to thrive in a competitive market. The Fast Company Executive Board is a ...