Mike Chapple is associate teaching professor of IT, analytics and operations at the University of Notre Dame. The emergence of business intelligence and data warehousing initiatives has placed ...

Unpack the complex world of customer data, exploring its various definitions, categories and the role personalization plays in its collection and use. The definition of customer data is any ...

One of the biggest new ideas in computing is “big data.” There is unanimous agreement that big data is revolutionizing commerce in the 21st century. When it comes to business, big data offers ...

I was working with a cross-functional information technology and operational technology team from one of the world’s largest makers of home goods. We were discussing how to drive a digital ...

Data quality is a top priority for financial firms and it has only grown in importance because of regulation and the need for better operational efficiency. Data quality is hard to measure in the ...