Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Salesforce today announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive revenue while delivering ...

Salesforce today announced new Salesforce Field Service innovations, powered by Data Cloud and Einstein GPT, that will lower service costs and generate insights across industries including healthcare, ...

Salesforce today introduced artificial intelligence-powered Field Service innovations to help organizations streamline field operations, increase productivity, and drive revenue. With these new ...

Salesforce has added several new features to its Field Service suite to help firms bring to their field staffs the same artificial intelligence (AI) technologies they have in their offices. The goal ...

STAMFORD, Conn.--(BUSINESS WIRE)-- Field service delivery software is rapidly evolving into broad-based platforms enhanced with AI as enterprises seek end-to-end visibility and tighter coordination, ...

Salesforce today introduced four new capabilities for Field Service to help businesses equip their mobile workforces for the future, scale resources to handle more complex jobs, customize mobile ...