When it comes to the California DMV, is this a case of brand new year, same old tune? It’s a positive sign that the massive bureaucracy’s director has been checking out reader complaints about the ...

Q. I am 75 and a year or two ago I renewed my driver’s license at the Norco Department of Motor Vehicles office. I studied hard for the written test and … none wrong. A miracle! Why? For weeks I took ...

Readers aren't clear on whether you can take an online test at home, or, if you go to a DMV office for your test, whether you can take it on paper rather than on a computer. (Kent Nishimura / Los ...

After reporting on criticism about New York's U.S. History and Government Regents exam, legendary Newsday education reporter John Hildebrand was challenged by a state education official: "If you think ...