In autumn 2025, I walked into a Manhattan boardroom to meet a retailer’s C-suite. On my tablet, an AI dashboard tracked consumer trends from social media and economic data. Generative AI had built ...

For more than 25 years, I've worked in retail and retail technology, from international projects to fiscalization and POS ...

Retail legends, designers, and founders weigh in on the state of the US industry and what it will take to revive energy at ...

Walmart (WMT) CEO Doug McMillon didn’t sound like he was lecturing us on retail. In fact, he sounded more like a guy who feels the future is already in motion. Buried beneath his comments over swifter ...

Futurists discuss with WWD how technology, innovation, shifting demographics and consumer shopping habits, and urban and ...

What does the future of shopping look like? As the CEO of Tanger, which owns and operates over 40 retail destinations, primarily outlet centers, it’s a question I consider every day. While consumers ...

Amid stiff competition, shrinking margins and growing consumer demand for omnichannel fulfillment options, retail executives are evaluating digital transformation and other ways to drive growth. Yet ...

Get this. You walk up to a robot-run convenience store, place your order on an app, and robotic arms quickly grab your items and deliver them to a secure window, all without any human employees.

Industry leaders from ABFRL and Britannia discuss the evolution of omnichannel retail supply chains focusing on inventory ...

A new store in San Francisco has human employees, but they're not the ones making the decisions. An artificial intelligence bot named Luna is the boss. Andon Market, a boutique store, opened on April ...