“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

Citrix GoToAssist Named #1 in Remote Support Market for Fifth Consecutive Year Integrated 'Triple Play' Support Tool, Multi-Channel and Mobile Support CapabilitiesAre Key Market Drivers SANTA CLARA, ...

Citrix is upgrading a remote support application to work on more mobile devices and will be adding a feature to its virtualized desktop application to give users remote access to their devices from ...

At times it might be convenient or timely for a Technology Support staff member to diagnose or troubleshoot your computer remotely. They may be able to fix or troubleshoot your computer from their ...

Citrix has bought the privately-held cloud-based service desk technology provider Beetil, to expand its capabilities of its cloud-based support product line, Citrix GoToAssist. This acquisition will ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Citrix today announced that Citrix GoToAssist has once again been ranked as the global market share leader among remote support solutions, for the fifth year in ...