When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Congratulations, the interview went well! But now, you’re made of questions. What’s the right way - and when’s the right time - to follow up? Do you send an email, or would a text be enough to ...

When preparing for a job interview, most candidates focus heavily on answering questions about their skills, experiences, and fit for the role. However, one of the most overlooked yet powerful parts ...