Patient experience year outlook 2026 highlights new HCAHPS survey data on team communication and electronic responses to improve care quality.
After building and exiting a high-growth life sciences training company, Kaveney applies a decade of performance science and lived health insight to a new global model for patient and caregiver ...
At every patient care touchpoint, healthcare providers have an opportunity to improve the patient experience and boost satisfaction. This is especially true for surgical patients, who may be ...