Gemba. Mention it outside lean manufacturing circles, and you're likely to draw a blank stare. So, what is gemba? In short, it's the place that matters most. It could be a crime scene: In Poe's The ...

When we say something is “not rocket science” we mean that it is not hard to figure out or to do. If managing people were as easy as rocket science I am sure a rocket scientist would have figured it ...