Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

Partners wanting to host Microsoft CRM can now do so for $24.95 per user per month via a new Service Provider Licensing Agreement (SPLA) option. That price allows room for mark-up compared to ...

Maximor has come out of stealth with a human-in-the-loop agentic platform that does the finance team's grunt work.

Enterprise digital transformation continues to redefine how organizations operate, with customer relationship management (CRM) and business process automation emerging as key enablers of sustainable ...

Many network executives acquire shelfware in hectic times, such as when merging with another company. James Kritcher, vice president of IT at White Electronic Designs Corp. in Phoenix, encountered ...

Microsoft multipurpose server and CRM software for companies with 500 or fewer employees will fly into U.S. small and midsized enterprises on the wings of Cisco networking gear if a new partnership ...

The knock against low-end CRM (customer relationship management) software has traditionally been that it takes a one-size-fits-most approach that does not work for businesses with complex processes.