When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

Microsoft Dynamics 365 CRM is deeply interconnected with Microsoft 365, Power Platform, and Entra ID (Azure AD), making it a critical component of your organization’s sales, customer service, and ...

At its first Business Summit on Wednesday, Microsoft confirmed plans for a set of new managed services including sales force automation, security and application services over the Internet. "We ...

Data security specialist Druva announced extended support in Microsoft environments, specifically Microsoft 365 Dynamics Sales and Customer Service CRM modules. That comes in the company's Data ...

Frontier Firms. These organizations blend human ambition with AI-powered technology to reshape how innovation is scaled, work is orchestrated and value is created. They’re accelerating AI ...