New rules affecting energy firms, including Octopus, British Gas. Ovo, EDF and E.on are coming into place this month. The move has been hailed "good news" for households with fresh compensation in ...

Households facing long delays in getting a smart meter fitted with automatically get £40 compensation under rules that come into force next month. Customers can also get the same amount if a meter ...

Customers of all major energy suppliers, including big names like British Gas, Octopus, EDF and OVO, will be able to automatically qualify for a £40 payment under a new rule. From February, tougher ...

While smart meters are a handy way to save money on your energy bills, it turns out millions across Great Britain may not actually work. According to official figures, there have been a number of ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...