Singapore Telecommunications Ltd. faces a fresh crisis at its Australian division Optus after the government started an investigation into an emergency call outage that resulted in multiple deaths.

SYDNEY (Reuters) -Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call ...

MELBOURNE, Australia — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was linked ...

Optus have responded after police claimed an outage in South Australia, which has since been resolved, may have affected ...

Optus has apologised after failing to notify a western Riverina town about a 13-day planned outage for service upgrades.

Optus waited almost a day before it told the public that its triple-0 outage caused three deaths, also keeping the government in the dark while executives held several meetings and prepared talking ...

Australia is being urged to tame the “wild west” culture plaguing the telco industry after Optus experienced another serious ...

Optus unveiled its latest living network innovation, Optus Call Notes, a new feature which transcribes mobile calls in real time and makes the transcript available in My Optus App. Taking notes while ...