In a step forward for patient-centered cancer research, a new pilot project reveals that 84% of participants had a positive ...

Mercy, a massive health system based in St. Louis, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The ...

In health care, trust is built not only through clinical excellence, but also through the way patients experience their care.

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

Patient-facing solutions give patients more control over their experience while giving nurses more time in their day.

UCHealth CMO, Johns Hopkins CMIO and Mayo Clinic leaders define digital excellence as one patients never notice the technology at all.

The initiative explores whether something as simple as ice could help reduce common post-operative symptoms. The post ...

At HIMSS 2023, we saw lots of technologies aimed at improving the patient experience on display. From digital whiteboards to products like Amazon’s Alexa and Echo for healthcare, there’s a range of ...

A patient’s experience begins the moment they choose or are referred to our system. Their experience describes their care journey—from scheduling an appointment, seeing a specialist, an inpatient stay ...

Modern dermatology practices often combine medical care, cosmetic services and retail offerings under one roof.