Discover the vetting process that distinguishes great remote medical assistant providers—covering training, technology, ...

In 2012, Craig Goodliffe needed an assistant to help him run his real estate and consulting businesses in Ogden, Utah. He posted a local ad for the job, but got a reply from a woman, Daphne, in the ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...

A highlight this year is the new remote control, which Google said was “our most requested feature.” It’s slightly longer than my palm with a curved shape that makes it comfortable to hold. There’s a ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...