When you approach your neighbor, do so in a friendly, compassionate way; it doesn’t hurt to mention how cute Scout is before segueing into your complaint. Kindly explain how the constant barking is ...

We deal with rude people at work, in stores and restaurants, on airplanes and public transit, even at home. Psychology and communication experts Kathy and Ross Petras share the phrases that calmly ...

She thinks she’s being cute and funny, but I find it hurtful. I would never want anyone to feel uncomfortable in my home.

The post Rude Customers Often Yell At These Coffee Shop Employees, So This Woman And Her Coworkers Came Up With A Creative Prank first on TwistedSifter. Rude customers can be very hard to deal with.

DEAR ABBY: I was wondering how to handle questions I get about children. My wife and I don’t have kids. For example, at a networking event in which people don’t want to lead off with what they do, ...

The problem is that SHRM’s own research shows that incivility is rising in the American workplace. SHRM looked into countless reports of “rudeness, terse emails, and snippy interactions,” Fortune ...