CRM's Agentforce hits nearly $800M ARR and more than 29,000 deals as an agentic AI push aims to reignite subscription growth.

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Marc Benioff signals a shift from headcount to AI agents, projecting heavy token spend while keeping engineers in the loop.

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce says AI agents are now handling several older job functions, allowing the company to retrain and move employees ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

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Salesforce remains in focus as enterprise AI, cloud software demand, and digital transformation trends strengthen its role ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...