Business Insider

The YMCA of the North Chooses Bright Pattern Contact Center Software for Tight Integration with ServiceNow, Microsoft Dynamics, and Microsoft Teams

SOUTH SAN FRANCISCO, Calif., May 4, 2021 /CNW/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been chosen by the YMCA of the North, a nonprofit dedicated to ...
Business Wire

ServiceNow Expands Strategic Partnership With Microsoft With New Collaborative App in Teams That Streamlines the Flow of Work

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced an expanded strategic partnership with Microsoft to empower employees as they continue to navigate new ways of working. As ...
ZDNet

ServiceNow embeds Employee Center in Microsoft Teams

ServiceNow and Microsoft are aiming to integrate workflows for functions like IT, HR, facilities and procurement into Microsoft Teams as the companies expand their strategic partnership. As part of ...
Windows Central

Microsoft Teams can integrate with ServiceNow's Employee Center

ServiceNow's Teams collaborative app is already helping organizations save time and effort. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.
Business Wire

ServiceNow Delivers New Native Workflows in Microsoft Teams to Power the Future of Work

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, today announced the expansion of its partnership with Microsoft to deliver elevated ...

Talkdesk expands Microsoft partnership with deepened Microsoft Teams integration and Talkdesk Customer Experience Automation availability on Microsoft Azure Marketplace

The enhanced Talkdesk for Microsoft Teams integration brings advanced contact center capabilities directly into the Teams platform, creating a unified workspace for agents, supervisors, back-office ...