If you’re a Sky customer who needs to get in touch with the TV and broadband firm for a support matter it’s worth double checking if the customer service number you have looked up is really legitimate ...

SKY TV customers have stumbled across a Netflix trick that can help the regain access to their account if it’s hacked into. It is a hidden menu that can only be unlocked with a little-known code.

Sky is launching a loyalty scheme, the first in the TV and broadband sector, as it looks to reward some of its longest-standing customers amid growing competition from the likes of BT and Netflix.

Sky added 304,000 customer relationships in the second quarter. Parent Comcast didn’t breakdown the growth by territory, but said the figure included an increase in video subscribers, which took the ...

IF you’re a Sky customer you’ve probably noticed quite a few mysterious codes listed next to your favourite shows. The meaning behind some are more obvious than ...

Sky is the UK's second-biggest broadband provider, meaning it has a huge amount of customer data that it's responsible for. That data could now be turned over to companies claiming copyright ...

Managing the customer service needs of 4.7 million TV households in Italy is no easy task, particularly in a world where all manner of video and entertainment services are now jostling for the ...

There are four tier of rewards: Silver (0-3 years), Gold (3-8 years), Platinum (8-15 years) and Black (15+ years). New users can take part in prize draws for VIP tickets and free events. When you ...

Thank you for signing up! Did you know with an ad-lite subscription to Peterborough Telegraph, you get 70% fewer ads while viewing the news that matters to you. Sky is cutting around 2,000 jobs as it ...

This article contains affiliate links. We may earn a small commission on items purchased through this article, but that does not affect our editorial judgement. Sky broadband customers hit by April ...

Martin starts out by apologising for “another tale of telecoms woe”. His issue is with Sky’s broadband. Martin lives in a rural intervention area under the National Broadband Plan and, he says, since ...