In a political environment in which every conversation seems to cause polarization, one thing people can agree on is the need to keep kids safe online. It’s evident that the status quo isn’t working, ...

Business information provider Nielsen and management consulting firm McKinsey have together created social media monitoring company NM Incite. It is designed to advise senior executives and help ...

Social media has become an integral part of our lives, especially for the younger generation. While platforms like Facebook, Instagram, and Twitter offer numerous benefits in terms of connectivity and ...

From sentiment analysis to custom reporting, Brand24 offers an array of social media listening tools for ongoing monitoring, analysis, and interpretation of online brand mentions. It’s a solid tool ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Calix, Inc. (NYSE: CALX) today announced that longtime customer ALLO Communications (ALLO) is leveraging the end-to-end Calix platform to rapidly deploy Bark, an ...

The University of Virginia Police Department is using the social media monitoring program Social Sentinel in an effort to more effectively respond to threats made online. The program will cost UVa $18 ...

Wimbledon chiefs said Friday they had launched a social media monitoring service to protect players from online abuse. It follows a similar "anti-online harassment and hate speech tool" that was put ...

Traditionally, customer service was confined to phone calls and emails. However, the advent of social media has shifted this paradigm. Platforms like Facebook and Instagram now serve as touchpoints ...

After years of internal and external alarms that the military isn’t doing enough to address hate and extremism, an obscure federal contract may suggest a new approach: monitoring the social media of ...

Expanded government surveillance could violate privacy law, some experts said. The leak of dozens of highly classified documents on the social media platform Discord has elicited concern over online ...

Wimbledon is helping protect players form online abuse - Copyright AFP Chris DELMAS Wimbledon is helping protect players form online abuse - Copyright AFP Chris ...