Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process improvement is often described in operational terms: streamline workflows, manage variation, eliminate waste, optimize revenue, and drive greater value to our customer. In healthcare, we ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

Quality Improvement (QI) projects require a series of distinct steps and timely data collection that will allow clinics to see if changes are yielding results, a consultant told attendees at a ...

My aha! moment about the zero-defect concept happened in 2009. We were discussing with a customer how to document all data created during the production process in order to enable a traceability ...

Workplace ergonomics, or improving the fit of the workplace to the worker, is about change—and experience proves that the fastest way to make impactful, sustainable changes is by establishing a ...