Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

Software-based and IP PBXs – now coming on strong – offer yet another range of options for voicemail integration. In many cases, a powerful voicemail application is made available as a software ...

I often tell people that one of the big advantages of VoIP is that it lets you check your voicemail on your PC. It's easier and faster to process messages on a computer screen than it is to wade ...

This article explains how to set up voicemail on Android. It includes instructions for Google Pixel and Samsung Galaxy phones. How to Set Up Voicemail on Android by Calling In The most common way to ...

Mozilla’s open source voice recognition tool nears human-like accuracy Mozilla has released an open source voice recognition tool that it says is "close to human level performance," and free for ...

Voicemail is such an essential feature, but many people don’t have it set up simply because they don’t think about it. Allowing people to leave a voicemail can make things more convenient, though.

Voicemail is an essential feature for staying connected, as it enables you to receive important messages even when you cannot answer calls. Voicemail is particularly beneficial for professionals, ...

Jive Software will add voice over IP (VoIP) calling within a month to its instant messaging software, which has been renamed Openfire. The company on Thursday released a beta of Openfire version 3.2, ...