The future of insurance is a conversion.”   This quote perfectly adheres to the changing landscape of the insurance industry.

My child is gone.” That’s what Florida mother Megan Garcia wishes she could tell other parents about Character.AI, a platform ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

ChatGPT uses GPT technology, and Gemini initially used LaMDA, meaning they’re different “under the hood.” This is why there’s ...

"Cathy, what should I do about my social anxiety?" ...

With her long purple hair obstructing half her face and matching lilac-colored eyeshadow, the chatbot looked, acted and ...

Xbox Insiders in the US can now interact with Xbox’s new AI-powered chatbot and are being asked to deliver feedback on the experience.

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering ...

Agentforce is already being used by several big names, with the CRM giant claiming its AI agents aren't here to reduce jobs ...