Commonwealth Bank is working to restore banking services after being hit with a major outage.Banking services including payments, online access and ATMs have been affected.This morning, some ...

CommBank reverses plan to replace call centre staff with AI Commonwealth Bank of Australia has rowed back its decision to cut 45 contact centre jobs after finding that the AI-powered "voice-bot" ...

Commonwealth Bank was the first in the sector to link redundancies to artificial intelligence but now concedes it still needs humans to meet growing workloads.

The Commonwealth Bank originally estimated the planned maintenance would mean some features would be unavailable until about ...