Salesforce, the #1 AI CRM, today announced it has signed a definitive agreement to acquire Listen Labs, an AI-powered ...

There’s a question every boardroom is stuck on right now: are we moving fast enough? It’s the wrong one to ask. I hear it constantly from CIOs, and in our first State of Agentic AI in the Enterprise ...

Hypercare is typically organized into phases that help service teams prepare for a launch, respond quickly to issues, and stabilize operations after a major change. Each focuses on a different part of ...

Strategic selling is a long-term B2B sales methodology for navigating complex, high-value deals. Sales reps map multiple stakeholders and work to understand their specific needs. Rather than pursuing ...

The data from State of Sales — and other key research — shows there are many bright spots to be found, but a nuanced picture emerges when we look more closely. [Adobe/Studio Science] The path to ...

Sign up for Salesforce News & Insights, direct to your inbox.

The most successful revenue teams in the world drive pipeline with Salesforce.

Generative AI has captivated the world with its ability to create brand new content like text, imagery, and video. Customers have many feelings about it — especially curiosity.

Resolve IT requests right where employees work — Slack, Microsoft Teams, portals, email, or webchat. Through intelligent workflows and orchestration, empower employees to solve issues instantly in a ...

Salesforce for Students is a free initiative designed to equip students with high-demand Salesforce and AI skills. Through Trailhead, our free learning platform, students can access structured ...

株式会社セールスフォース・ジャパン（本社：東京都千代田区、代表取締役会長 兼 社長：小出伸一、以下 SCSKはSalesforceのAIエージェントプラットフォーム「Agentforce」と最上位サポート「Signature Success Plan ...