MacRumors last month revealed an upcoming Support Assistant feature in the Apple Support app, and now there is further ...

We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already ...

Apple is reportedly adding support for enterprise accounts, but in a way that extends beyond its current OpenAI partnership.

But if you scroll down, you'll see options to contact Apple support. Choose to chat via iMessage if you have a working iPhone, iPad, or Mac, or to call Apple if you have a phone.

Apple Computer is testing 24-hour a day Web-based chat support for some customers. For now, the option is available only to iMac customers who either bought their machine in the past 90 days or ...

Apple Business Chat has a new partner. T-Mobile announced Wednesday that it will now offer customer support via Apple's Business Chat. This means that if you have an iPhone, you'll be able to talk ...