A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers.

The manual should mirror training and include guidelines for customer service expectations within the organization. Address topics ranging from handling irate customers to dealing with computer ...

Please see the chart below for what you can receive, or consult page 265 of the manual for further details. What You Can Request From A Customer Service Agent ...

AOL customer service manual posted to Web? Elinor Mills July 19, 2006 6:30 p.m. PT ...

Another is its customer service, namely the Genius Bar, where bright-faced young geeks win customers’ hearts and build brand loyalty that Apple’s competitors can’t match.