For decades, Amazon built its business by creating shopping that was fast, ridiculously easy and, seemingly, error-proof. You don't like it, just return it. But not anymore.

And now, some returns may cost you. Amazon introduced a $1 surcharge for returning certain items via The UPS Store, especially when a closer, cost-free option is available.

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free.