Jim Coates is off this week. The following column offers some of his best advice from the past. ———- Q. Jim, I cannot get my CD-ROM drive to open the tray to put a CD in it. Can y… ...

Optical drive tray will not open? Tips to follow to open or eject stuck or jammed CD, DVD, Optical Drive tray of your computer.

Forgive me if this has been resolved before--search is borked.My burner has been very loyal for years without a hiccup, and has read everything from retail cd's to tuna sandwiches (well, I'm sure ...

Chronicle photo/Stan HarrisonDisabled droid: Sometimes a stuck CD tray can be repaired simply by employing "The Force." This once broken boom box is now accepting CDs. Check your work!

I had a new CD drive put into my tower. I inserted the first CD, and the drive took it in, but the disc would not start up and run, and the machine will not eject it. What can I do?

I've got a Lombard PBG3, which works fine but is hopelessly stuck in OS9.1. Initially I had a bad cd module that would take 5 minutes to read any CD, and then the other day I miraculously found an ...