Hundreds of nurses at St. Michael Medical Center in Silverdale are demanding changes to staffing, security and pay in an ...
Kansas for the fourth straight year failed to meet legal requirements to improve the severe instability of the foster care ...
In a 2-1 vote, Butler County commissioners have voted not to dissolve the county's independent emergency management agency.
Butler County commissioners are considering a plan to dissolve the county's independent emergency management agency and place ...
Cisco is expanding the Webex ecosystem by launching Webex Contact Center and Webex Calling in new markets. Locally hosted ...
The place most people call the “ER” — the emergency department — is a setting of constant testing, where life-and-death decisions are made under intense pressure. My 25 years in the emergency ...
6don MSN
LA County response to deadly fires slowed by lack of resources, outdated alert process, report says
A lack of resources and outdated policies for sending emergency alerts led to delayed evacuation warnings as flames began ...
Investing in agent well-being, engagement, and coaching (backed by call center QA) directly translates into higher CSAT/NPS, ...
California utility PG&E announced a $73-billion capital expenditure plan covering the next five years, with investments ...
Want to fire the general manager? When Houston Astros tried that with Tal Smith, there was a revolt.
Reliving the day the Houston Astros unceremoniously fired general manager Tal Smith and how the executive still made a huge ...
Private managers of federally subsidized housing projects in New York City are systematically failing to properly screen ...
Eric Smith’s death, and Shannon Barnes’s before him, show the human price of the policy’s unbridled restructuring and ...
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