The global AI complaint management market is poised for growth due to AI advancements that enhance speed and personalization ...

The Reserve Bank of India is significantly enhancing its consumer grievance redressal system by revising its ombudsman scheme ...

Genesys Impact is proud to announce that it has officially achieved two ISO certifications: ISO 27001 for Information ...

On September 26, Kyiv hosted the 19th CUSTOMER EXPERIENCE CONFERENCE, the only cross-industry event in Ukraine that brought ...

A new chief executive officer of South West Water (SWW) and the Pennon Group has been appointed. Keith Kaslett has been the ...

Guidance on the issues that in-house counsel should consider when helping their organizations prepare for and manage a crisis ...

Oasis, photo by Simon Emmett Oasis Ticketmaster will provide new pricing transparency in the U.K. market, following the ...

Rapido’s core ride-hailing business is under pressure with rising safety concerns, driver-customer disputes, and a surge in ...

Model Foods launched Namibia's very first fast-moving consumer goods (FMCG) self-checkout system at Model's Auas Valley store in Windhoek on Tuesday.

Recalls are rising because today’s vehicles are more complex, more connected, and developed on faster timelines. EVs and ...

Over 30 years ago, state leaders saw a need to take over Hawaii plantation-era water systems and fallow farmland to support ...