Intricon Corp. has sold its hearing business to inHearing Technology Inc., an arm of a Chinese med-tech company. The new ...

A customer-centric business model goes beyond merely meeting customers' needs; it focuses on delivering ongoing value and ...

Customer services are the backbone of organizational success and profit. Here are 40+ remote customer services hiring now in ...

Organizations operating in the current business climate need to drive both customer loyalty and business growth equally, as ...

Customer service is seen as one of the sectors where AI could have the biggest impact.

Interested in learning how to start a cleaning business? Our guide walks you through everything you need to know.

AT&T has agreed to pay $13 million to resolve an investigation over a data breach of a cloud vendor in January 2023 that ...

Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...

"LearnUpon and Planhat are two solutions that are deeply invested in elevating the customer experience," said Brendan Noud, CEO and co-founder of LearnUpon. "By partnering, we're providing our ...

An excellent method of communication with online consumers is of course email. It’s a good idea to send a ‘thank you’ message ...

Intel announced it'll pause its chip-making plans in Poland and Germany -- and expand a deal with AWS to build custom chips, ...

Downtown Partnership's BOOST program continues to expand. The program, which stands for Black-Owned-and-Operated Storefront Tenancy, is an incubator program that gives Black entrepreneurs a leg-up for ...