PARKERSBURG — iTech, a managed technology services provider (MTSP), has expanded its portfolio by acquiring a commercial ...

AI agents are revolutionizing the SaaS industry by automating complex tasks, enhancing efficiency and driving sustainable growth across customer service, sales and software development.

Experts say the layoffs of roughly 7,000 IRS probationary workers likely mean the end of the agency's plans to go after ...

Jumbo targets a payout ratio of 65%-85% of statutory net profit after tax. We see payouts at the top of this range as appropriate, given the resilience of earnings and the cash-generative, ...

Compare Shopify and Squarespace on pricing, ease of use, e-commerce features, and design to find the best platform for your ...

Uniti’s merger with Windstream will primarily result in Windstream’s business going public, while the bulk of Uniti disappears. About 70% of Uniti’s revenue and almost 90% of profits come from the ...

Marketers rely on CDPs to collect, unify, organize and analyze customer data, but the onus is still on them to manage fragmented data.

Deep analysis of customer feedback will naturally shorten the gap between what your customers want and what you think they want. VoC marketing a ...

In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...

Tripadvisor execs expressed enthusiasm about the early results of the company's hotel partnership with the AI answer engine ...

As people rely more and more on artificial intelligence for recommendations on everything from product purchases to trip ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...