Instacart has agreed to refund $60 million to customers to settle allegations that the grocery shopping service engaged in deceptive marketing and billing practices, the Federal Trade Commission said ...

Arizona shoppers may be feeling the effects of Instacart’s behind-the-scenes price experiments, even though the state wasn’t directly included in a new investigation into the platform’s use of ...

A survey found that Instacart has been experimenting with grocery pricing. New research has put a spotlight on how new technology has changed the way retailers may start setting grocery prices, with ...

Independent experiment shows Instacart displayed multiple prices for the same grocery items to different shoppers at the same time. Nearly three-quarters of tested items appeared at two to five ...

SAN FRANCISCO (KRON) — Instacart is hitting at reports it charged some customers more than others for the exact same items as part of an artificial intelligence-enabled experiment. A report from ...

A collaborative report from Consumer Reports, Groundwork Collaborative and More Perfect Union has uncovered pricing experiments within the Instacart app that yielded higher or lower prices for ...

Instacart deliveries usually come with a doorbell ding, not a full Olympic toss. But one woman’s grocery order arrived less ...

Consumers will complete purchases within their AI conversation, representing both an existential threat and an unprecedented ...

This is read by an automated voice. Please report any issues or inconsistencies here. Instacart ends AI pricing experiments that charged different customers up to 23% more for identical items, ...

Instacart is experimenting with pricing, charging some people shopping for groceries at the same time and same store location prices that can vary by as much as 23%, an investigation has found. On ...

Grocery shopping can now be done through the AI-powered chatbot ChatGPT thanks to a new partnership between Instacart and ChatGPT owner OpenAI. With the new development, shoppers will be able to use ...

Instacart has agreed to pay $60 million to settle the Federal Trade Commission’s allegations that the online grocery delivery platform deceived consumers about its Instacart+ membership and free ...