Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

In an age in which machines have intellectual capacities superior to our own, we no longer have the market cornered on ...

Several species of birds from different continents use and understand similar alarm calls when they see an invader that might ...

We don't yet know why Sydney Chandler's Wendy can communicate with aliens, but we have some new insight into how the show ...

With an acting career spanning nearly 70 years, June Squibb is keeping an eye on the future of the industry amid AI advancements.

When I fire up ChatGPT, it’s usually to ask if my knee pain means I need surgery, or if there’s any dignified way to turn wilting spinach and a lone sweet potato into dinner. Sadly, after talking to ...