Rather than being preoccupied with large language models, Salesforce is now focused on building AI agents, with an eye on achieving what it calls ‘enterprise general intelligence’.

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce, the parent company of Slack, recently eliminated approximately 4,000 roles in its customer support division, reducing the team from around 9,000 to 5,000 employees. This move, announced on ...

Salesforce (NYSE: CRM) offers a compelling long-term opportunity due to its leadership in the customer relationship management (NYSE:CRM) market, expanding AI integration, and growing addressable ...

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New agentic AI features are the big focus in Salesforce’s latest software platform update, including help simplifying sales and IT service operations. Winter is coming to Salesforce on October 13, ...

SAN FRANCISCO (KRON) — Salesforce is laying off hundreds of workers from its San Francisco headquarters, according to a Worker Adjustment and Retraining Notification (WARN) notice processed on Tuesday ...

The cloud software giant reported revenue of $10.24 billion, topping Wall Street's consensus of $10.14 billion. Adjusted earnings came in at $2.91 per share, beating estimates of $2.78. Revenue rose ...

As CEO Marc Benioff credits AI for letting the company cut jobs, Salesforce has revealed in a state filing that it plans to cut 262 positions in its hometown of San Francisco. C-Suite Awards Celebrate ...

Oracle and Salesforce have each disclosed plans to slash hundreds of jobs in the Bay Area in a fresh round of staffing reductions that will affect more than 500 workers in the region, according to ...

Salesforce’s fiscal second-quarter results topped the high end of guidance, with revenue growth of 9% in constant currency to $10.24 billion, while non-GAAP operating margin was 34.3%. Despite this ...

The summer of tech layoffs doesn’t seem to be coming to an end. Almost 200 Seattle-area tech workers were laid off this week in waves of workforce reductions from business-software maker Salesforce ...