Just before Dreamforce, I wrote about why I don’t believe the return of Sales Cloud and Service Cloud to Salesforce’s pricing pages represents a retreat from Agentforce. My argument was relatively ...

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.

Eighteen months ago, I wrote that Salesforce had made a fundamental mistake with its AI strategy. The issue was never the models or the long-term vision. It was the way the company chose to introduce ...

As AgentScript Reveals the Industry’s Orchestration Struggle, Slack Emerges as the Conversational Layer We’ve Been Waiting For “We’re entering the age of the Agentic Enterprise where AI elevates human ...

Three weeks ago, Salesforce’s platform chief told me the harness “needs to be a unified product.” Today it has a name, six capabilities, a control plane, and a delivery window. It still has no price, ...

After months of pushback and budget blowouts, Salesforce is finally rewriting the rules of engagement for Agentforce. Salesforce has introduced a significant overhaul to its Agentforce pricing ...

For three years, the AI industry operated at escape velocity. Valuations that defied arithmetic. Roadmaps that promised autonomous everything by next quarter. A cultural moment so frothy that sports ...

Salesforce testing is undergoing a major transformation. As the platform becomes more complex and central to enterprise operations, traditional testing approaches have reached their limit. Manual ...

This week has placed the Model Context Protocol (MCP) firmly in the spotlight as the defining standard for AI integration. Major developments from key industry players, technical breakthroughs in ...

Salesforce has released its latest 2025 MuleSoft Connectivity Benchmark Report, offering insights into the persistent integration challenges faced by enterprises and the role of MuleSoft in addressing ...

Cirra AI has announced the first commercial Model Context Protocol (MCP) server built specifically for Salesforce administration. Founder Jelle van Geuns says the release is aimed squarely at breaking ...

Bonus: Check out this post for a full video demo of SFDX-HARDIS! If you’re like me, then you’ve been frustrated dealing with the Salesforce release management experience. It’s like we Salesforce users ...