The research explores the question of how personalized customer service profiles influence customer behavior compared to standardized profiles.

AT&T is leaning on a new strategy to keep its customers away from competitors amid recent challenges.

HOUSTON, TX, UNITED STATES, January 14, 2026 /EINPresswire.com/ -- Mission III Management, a Houston-based direct ...

AT&T posted a strong Q4 earnings report driven by higher interest in its wireless and fiber broadband products.

million postpaid phone net adds for the fifth consecutive year and over 1 million AT&T Fiber net adds for the eighth consecutive year. Stankey also noted, "We returned over $12 billion to our ...

AT&T Inc. ( T) Q4 2025 Earnings Call January 28, 2026 8:30 AM EST Good morning, and welcome to AT&T's Fourth Quarter 2025 Earnings Call. [Operator Instructions] As a reminder, this conference is being ...

AT&T is one of the largest tech and telecom companies in the world, with more than $122 billion in revenue in 2024. If you aren't an AT&T customer yourself, you may be thinking of switching, or you ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

T-Mobile has promoted Easy Switch as a way for new customers to join its network in as little as 15 minutes In sum – what to know: Easy switching – T-Mobile US has introduced a new onboarding tool, ...

We may earn a commission when you click links to retailers and purchase goods. More info. The newest “Uncarrier” move from T-Mobile is targeted specifically at AT&T and Verizon customers, giving them ...