Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

One proven approach is to provide maintenance agreements. These give homeowners peace of mind with regular check-ups and ...

Salesforce and Google have expanded their strategic partnership to provide businesses with greater flexibility in building ...

"At Wayfair, we're deeply committed to using data and AI to create exceptional customer experiences,” said Fiona Tan, CTO of Wayfair. “The Salesforce and Google Cloud partnership, particularly ...