It's only been a year since Agentforce was first mentioned at 2024's Dreamforce. Twelve months on Salesforce CEO Marc Benioff ...

As Dreamforce 2025 swings into action, PwC took the opportunity to launch its Agentic AI-Powered contact center offering. It ...

Cisco is identifying a similar problem for AI deployment. As the report notes: ...

Foundation models excel at clerical work but fail at construction blueprints, banking compliance, and healthcare ...

Catching up with r.Potential CEO Greg Shewmaker on the transition to a new world of Digital Labor and all that the changes ...

IBM's annual State of Salesforce report presents a less optimistic worldview of the agentic status quo among customers than ...

AMD GPUs coming to OCI in 2026 as Oracle hedges against NVIDIA dependency; Dedicated Region drops to three-rack minimum ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with ...

Salesforce's Paul O’Sullivan discusses how to harness operational cohesion and a bold creative vision for AI to become a true ...

It’s time for the Oracle faithful to make the trek to Las Vegas for this year’s user gathering where new management makes its ...

Dreamforce 25 - another day, another OpenAI partnership announcement, but this one is "the first of a kind" apparently ...

To support its latest AI investment, the retailer is deploying the newly-rebranded Agentforce 360 Platform and Data 360 ...