Award-winning Ocean Edge Resort & Golf Club expands its two-year partnership with Travel Outlook, The Premier Hotel Call ...

A hotel guest rarely experiences a property as separate departments. They see one journey: booking, checking in, ordering ...

CADD Emirates Computer Trading and Hotelworld.ai have signed a strategic partnership agreement during marking the beginning of a collaboration that will accelerate the adoption of AI-powered ...

Hotels rarely suffer from a shortage of beverage data. The point-of-sale system records what was sold. Inventory tools show what was purchased and counted. Recipe files calculate what should have been ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

Event Temple, the sales and catering platform purpose-built to help hotels sell more groups, meetings, and events, has announced the release of their latest AI Sales Coordinator. This is an AI agent ...

“AI-enabled” is used to describe all kinds of things, from a scheduling tool to a fully autonomous booking engine, and that’s exactly why the term is confusing. For sales teams working with venues and ...

Blastness, a leading Italian travel tech provider of solutions and services for the hospitality industry, has appointed Francis Louis Passerini as its new Chief Operating Officer. The move reinforces ...

In over 30 years working in hospitality technology, I’ve learned one important lesson about threats: they don’t give us time to prepare, they show up when we least expect them. Cybersecurity has shown ...

Google has moved another step closer to turning conversational hotel search into an actual booking channel. The company recently confirmed that it has begun a limited U.S. test of agentic hotel ...

Most hospitality technology projects do not fail because the software is wrong. They fail because the wrong people are in the room when it is configured, and the right people are too busy to learn it ...

Hotel guests never stopped wanting food delivered to their rooms. What changed is who takes the order, who delivers the meal and who captures the revenue and customer data that come with it. At a ...