Eighteen months ago, I wrote that Salesforce had made a fundamental mistake with its AI strategy. The issue was never the models or the long-term vision. It was the way the company chose to introduce ...

Three weeks ago, Salesforce’s platform chief told me the harness “needs to be a unified product.” Today it has a name, six capabilities, a control plane, and a delivery window. It still has no price, ...

The 20-year-old AppExchange gets its biggest overhaul yet, consolidating more than 13,000 apps, agents, and integrations under one roof — with a $50M fund to keep the partner pipeline flowing.

Salesforce Headless 360 is a play for the Claude-pilled generation. But the Trailblazers who built the ecosystem still aren’t invited to this party. SAN FRANCISCO —Salesforce just dropped seven ...

A new RAND Corporation report reveals the sobering reality behind artificial intelligence (AI) projects: despite the hype, most of them fail. The study, based on interviews with 65 experienced data ...

Salesforce today released Agentforce Observability into general availability. The update brings two major capabilities, Agent Analytics and Agent Optimization, directly into Agentforce Studio, with ...

Gartner has released its 2026 Magic Quadrant™ for Customer Data Platforms, and Salesforce is the definitive Leader — positioned furthest right on both Completeness of Vision and Ability to Execute.

For three years, the AI industry operated at escape velocity. Valuations that defied arithmetic. Roadmaps that promised autonomous everything by next quarter. A cultural moment so frothy that sports ...

Salesforce has released its latest 2025 MuleSoft Connectivity Benchmark Report, offering insights into the persistent integration challenges faced by enterprises and the role of MuleSoft in addressing ...

In a stunning revelation from Google’s latest DevOps research, the massive rush to adopt AI in software development might be backfiring. The landmark 10th annual DORA report dropped a bombshell: while ...

Cirra AI has announced the first commercial Model Context Protocol (MCP) server built specifically for Salesforce administration. Founder Jelle van Geuns says the release is aimed squarely at breaking ...

Salesforce AI Research announced AI Foundry last week. It is an initiative designed to accelerate how the company moves foundational research into production-grade product capabilities. The ...